Quelques références sur les services de Diane Goullard…

While she attended St. Mary’s College to become a Paralegal, Diane lived with my wife and me in our home in Orinda, CA. It became readily apparent to us that Diane was bilingual in French and English. Her English grammar and pronunciation were excellent. I might add that Diane has an ideal personality to be an interpreter. She is naturally interested in people. She would be completely at home conversing in French or English in almost any field I can think of.

Diane is an extremely personable woman. She is very warm, has a great sense of humor and can at the same time command respect from her students. I have met few teachers who exude such a sense of enthusiasm for their subject and for life in general. Her students have learned excellent oral skills from her teaching and both took the fourth-year French Language Advanced Placement Examination. She also tutored other students from this private school who were having academic problems. Both the students and the parents have been very complimentary about her work as a tutor.

Dear ‘Dee-Ann’: You have been a blessing in a very difficult, most complicated and confidential situation. You are the epitome of an interpreter as opposed to a translator. You express feeling, understanding and diplomacy–rather than just words. You have been a part of an extremely vital set of episodes in several of our lives and our business. I thank you very much.

Excellent translation. Responded professionally & kindly to a 1/2 crazed (me) client, pressured by a deadline that had life impacting consequences! Thank you. Satisfactory rating by native speaker of the target language. The Consul General thought that translating the company names went a bit far but accepted all translated materials without other comment. Excellent responsiveness.

Outstanding interpreter providing over-the-phone English-based interpretation for a variety of clients in the fields of banking, business, computer, finance, health, insurance, law, literature, telecommunications, etc. Diane Goullard Parlante frequently receives special recognition from clients. Extremely reliable and professional. High quality and accurate performance in handling stressful situations, difficult calls, lengthy and involved technical terminology. Very adaptable. 1990. Most outstanding talents or characteristics? I have observed Diane’s performance and have found her to be responsible, dedicated & professional. Chief liabilities or weaknesses? Diane is very curious: she often scours over journals & newspapers and shares interesting articles with colleagues. She’s open to learning and takes every opportunity for additional training.

I enjoyed the experience of working with you, I trust your style, you follow my instructions, you demonstrate patience, courtesy and promptness. I and others were satisfied by your service. I would use your services again and will refer you if the occasion arises.

[…] Diane has distinguished herself as an excellent communicator, both in verbal and written format. […] Diane demonstrates a genuine intellectual curiosity that is often accompanied by her excitement for an idea, author, literary work, or new topic to be discovered and researched. She seeks truth in each and every area of her life, whether in learning, discussing, philosophy, or relating to people. Always, in her work and personal endeavors, Diane is enthusiastic, consistent and a pleasure to be around. She has incredible creative energies with attention to detail. I would highly recommend Diane for any position of work, leadership, education, or any other capacity in which she can spread her excitement and share her talents with others.

I include Diane Goullard (formerly Hanson) among the best half dozen legal assistants I have ever seen. She has all the basic skills, but she also possesses several additional positive characteristics that are rare. First, she has initiative. Second, she thinks about and implements ways to make a case more manageable, so that unnecessary costs are avoided. Third, she is extremely careful and detail oriented. Fourth, Diane has energy and is willing to devote it to get the job done. Fifth, Diane is fluent in French. This language ability has been crucial to me. In essence, I find Diane to be that rare breed of legal assistant: A true professional, someone who does not do only what she is told, but who wants to be involved and who wants to be challenged.

I just received word about the commendation you received from our client. This is my largest client, billing over a million dollars a year. It is professionals like you that keep our clients…coming and staying with Language Line. I want to express my appreciation and gratitude for the excellent job you do on a day to day basis. Thank you.

Dear Mr. To [Diane’s Manager], Thank you for allowing me to send this gift for Diane Goullard Parlante…One of our priests passed away and his family lives in…France. None of them speak English therefore, I was in need of a translator. I feel extremely blessed to have gotten Diane. Diane saw me through this trying time (many, many calls) and it is not over yet. She is fantastic and I can’t say enough good things about her nor can this small gift repay her for all she has done. It is very comforting to know that your company has people like Diane to help those of us who are in need of “Diane’s”. Again, thank you very much, and may God bless you.

We enjoyed the experience of working with you, were satisfied with your services, got value for the money, trusted your style, work, you followed our instructions, you demonstrated patience and courtesy, and you were flexible, accommodating our needs and schedule. It was a pleasure to work with you.

Satisfactory rating by native speaker of the target language. It was for Micki’s work assignment in school. The teacher loved it. I told her I went to you for Micki when tutorial services at the school flared out. Satisfactory responsiveness to client. Satisfactory knowledge and excellent courtesy. This was a strange assignment for you, I know, but you did well with it, and we both learned something about cultural concepts – knights on horses.

Most outstanding talents or characteristics? Intelligence & wisdom, integrity & ethics, responsible & accountable, entrepreneurial oriented, excellent business & people skills. Chief liabilities or weaknesses? Will focus like a laser beam until the project is complete. Needs to relax more.