Quelques références sur les services de Diane Goullard…

Two referrals led me to you, you were patient, courteous. I trusted your style, your work, you followed my instructions. I enjoyed the ”experience of working with you. I also liked your efficiency. I would use your services again if I needed to and would refer you too.

Excellent translation. Responded professionally & kindly to a 1/2 crazed (me) client, pressured by a deadline that had life impacting consequences! Thank you. Satisfactory rating by native speaker of the target language. The Consul General thought that translating the company names went a bit far but accepted all translated materials without other comment. Excellent responsiveness.

am a bilingual attorney and I have been practicing law in California since 1984. Even though I have lived in the United States since childhood, French is my native language and I read it, speak it and understand it fluently. In September of 1993, French clients of mine came to San Diego to participate as a party in a binding arbitration proceeding. I needed the services of a professional interpreter to interpret during these complex and delicate proceedings. We requested the services of Diane Goullard who was able to assist us on very short notice. As one of the attorneys in this proceeding I had the opportunity to observe Diane Goullard interpret simultaneously for the parties. She interpreted for several days, 8 hours each day into this matter on very short notice and with no opportunity to prepare herself for the topics which were being discussed. Her style and demeanor were most professional. I was impressed with her abilities. I can attest to the accuracy and competence with which she interpreted throughout the entire proceeding. I would definitely use and feel very comfortable highly recommending Diane Goullard’s services on any occasion where simultaneous or consecutive interpretation is required.

Most outstanding talents or characteristics? Intelligence & wisdom, integrity & ethics, responsible & accountable, entrepreneurial oriented, excellent business & people skills. Chief liabilities or weaknesses? Will focus like a laser beam until the project is complete. Needs to relax more.

You interpreted [French and English] for individuals in a variety of circumstances, sharing their joys and sorrows, and participating in the common as well as extraordinary occurrences of other people’s lives. You provided courteous, professional service, often exceeding our clients’ expectations. I extend to you my heartfelt thanks and appreciation for your willingness to interpret for Language Line Services.

I enjoyed the experience of working with you; I and others were satisfied by your services; I get value for the money and/or your prices are within my budget; I trust your style, your work, you follow my instructions; you demonstrate patience and courtesy. I would use your services again. You can use my name as a referral.

We enjoyed the experience of working with you, were satisfied with your services, got value for the money, trusted your style, work, you followed our instructions, you demonstrated patience and courtesy, and you were flexible, accommodating our needs and schedule. It was a pleasure to work with you.

Dear ‘Dee-Ann’: You have been a blessing in a very difficult, most complicated and confidential situation. You are the epitome of an interpreter as opposed to a translator. You express feeling, understanding and diplomacy–rather than just words. You have been a part of an extremely vital set of episodes in several of our lives and our business. I thank you very much.

I just received word about the commendation you received from our client. This is my largest client, billing over a million dollars a year. It is professionals like you that keep our clients…coming and staying with Language Line. I want to express my appreciation and gratitude for the excellent job you do on a day to day basis. Thank you.

Most outstanding talents or characteristics? She [Diane] is particularly friendly, outgoing, and out-reaching. She works well with others, is honest, trustworthy and principled. Chief liabilities or weaknesses? If self-searching is considered a weakness, she is prone to that, but perhaps it may be better described as humility.

While she attended St. Mary’s College to become a Paralegal, Diane lived with my wife and me in our home in Orinda, CA. It became readily apparent to us that Diane was bilingual in French and English. Her English grammar and pronunciation were excellent. I might add that Diane has an ideal personality to be an interpreter. She is naturally interested in people. She would be completely at home conversing in French or English in almost any field I can think of.

Thank you for your assistance in recommending Diane Goullard Parlante, a French interpreter, for our Federal Bankruptcy Court trial. We were impressed with her professionalism, and she was an asset to both parties and the Court. She did an excellent job during the course of our two-day trial, and if the need arises, we will be sure to ask for her assistance again.

[…] For three days, practically non-stop, Diane Goullard performed her task with ease, professionalism, a sense of humor when needed and a willingness to provide the very best of services. After the second day of interviews, one of the French officers took me aside and commented how impressed he was with the work provided by Mrs. Goullard. After the third day, the interviews were ended and Mrs. Goullard’s services were no longer needed. Judge Z. congratulated Mrs. Goullard on her excellent work and expressed his gratitude for her having facilitated an already difficult task of melding two very different judicial procedures, i.e., French and American. I believe Mrs. Goullard made an outstanding contribution to this difficult investigation and it is my recommendation that she be considered on future occasions when translation or simultaneous translations are needed.