Quelques références sur les services de Diane Goullard…

I enjoyed the experience of working with you, I trust your style, you follow my instructions, you demonstrate patience, courtesy and promptness. I and others were satisfied by your service. I would use your services again and will refer you if the occasion arises.

I just received word about the commendation you received from our client. This is my largest client, billing over a million dollars a year. It is professionals like you that keep our clients…coming and staying with Language Line. I want to express my appreciation and gratitude for the excellent job you do on a day to day basis. Thank you.

Thank you so much for being kind and understanding. Your presence certainly helped Charles cope with a terrible situation. He is now back in his family, trying to forget a painful episode.

I include Diane Goullard (formerly Hanson) among the best half dozen legal assistants I have ever seen. She has all the basic skills, but she also possesses several additional positive characteristics that are rare. First, she has initiative. Second, she thinks about and implements ways to make a case more manageable, so that unnecessary costs are avoided. Third, she is extremely careful and detail oriented. Fourth, Diane has energy and is willing to devote it to get the job done. Fifth, Diane is fluent in French. This language ability has been crucial to me. In essence, I find Diane to be that rare breed of legal assistant: A true professional, someone who does not do only what she is told, but who wants to be involved and who wants to be challenged.

While she attended St. Mary’s College to become a Paralegal, Diane lived with my wife and me in our home in Orinda, CA. It became readily apparent to us that Diane was bilingual in French and English. Her English grammar and pronunciation were excellent. I might add that Diane has an ideal personality to be an interpreter. She is naturally interested in people. She would be completely at home conversing in French or English in almost any field I can think of.

Outstanding interpreter providing over-the-phone English-based interpretation for a variety of clients in the fields of banking, business, computer, finance, health, insurance, law, literature, telecommunications, etc. Diane Goullard Parlante frequently receives special recognition from clients. Extremely reliable and professional. High quality and accurate performance in handling stressful situations, difficult calls, lengthy and involved technical terminology. Very adaptable. 1990. Most outstanding talents or characteristics? I have observed Diane’s performance and have found her to be responsible, dedicated & professional. Chief liabilities or weaknesses? Diane is very curious: she often scours over journals & newspapers and shares interesting articles with colleagues. She’s open to learning and takes every opportunity for additional training.

Dear ‘Dee-Ann’: You have been a blessing in a very difficult, most complicated and confidential situation. You are the epitome of an interpreter as opposed to a translator. You express feeling, understanding and diplomacy–rather than just words. You have been a part of an extremely vital set of episodes in several of our lives and our business. I thank you very much.

Not only have I found Diane to be completely fluent in French (both with regard to translating documents and also speaking to various French witnesses), but I hasten to emphasize that I have also found her to be most responsible, intelligent and hard working…during various depositions, Diane has been the individual who has often helped the French nationals and the certified interpreters better express themselves in either English or French.