Quelques références sur les services de Diane…

We enjoyed the experience of working with you, were satisfied with your services, got value for the money, trusted your style, work, you followed our instructions, you demonstrated patience and courtesy, and you were flexible, accommodating our needs and schedule. It was a pleasure to work with you.

Excellent translation. Responded professionally & kindly to a 1/2 crazed (me) client, pressured by a deadline that had life impacting consequences! Thank you. Satisfactory rating by native speaker of the target language. The Consul General thought that translating the company names went a bit far but accepted all translated materials without other comment. Excellent responsiveness.

Satisfactory rating by native speaker of the target language. It was for Micki’s work assignment in school. The teacher loved it. I told her I went to you for Micki when tutorial services at the school flared out. Satisfactory responsiveness to client. Satisfactory knowledge and excellent courtesy. This was a strange assignment for you, I know, but you did well with it, and we both learned something about cultural concepts – knights on horses.

Diane is an extremely personable woman. She is very warm, has a great sense of humor and can at the same time command respect from her students. I have met few teachers who exude such a sense of enthusiasm for their subject and for life in general. Her students have learned excellent oral skills from her teaching and both took the fourth-year French Language Advanced Placement Examination. She also tutored other students from this private school who were having academic problems. Both the students and the parents have been very complimentary about her work as a tutor.

I just received word about the commendation you received from our client. This is my largest client, billing over a million dollars a year. It is professionals like you that keep our clients…coming and staying with Language Line. I want to express my appreciation and gratitude for the excellent job you do on a day to day basis. Thank you.

am a bilingual attorney and I have been practicing law in California since 1984. Even though I have lived in the United States since childhood, French is my native language and I read it, speak it and understand it fluently. In September of 1993, French clients of mine came to San Diego to participate as a party in a binding arbitration proceeding. I needed the services of a professional interpreter to interpret during these complex and delicate proceedings. We requested the services of Diane Goullard who was able to assist us on very short notice. As one of the attorneys in this proceeding I had the opportunity to observe Diane Goullard interpret simultaneously for the parties. She interpreted for several days, 8 hours each day into this matter on very short notice and with no opportunity to prepare herself for the topics which were being discussed. Her style and demeanor were most professional. I was impressed with her abilities. I can attest to the accuracy and competence with which she interpreted throughout the entire proceeding. I would definitely use and feel very comfortable highly recommending Diane Goullard’s services on any occasion where simultaneous or consecutive interpretation is required.

Dear ‘Dee-Ann’: You have been a blessing in a very difficult, most complicated and confidential situation. You are the epitome of an interpreter as opposed to a translator. You express feeling, understanding and diplomacy–rather than just words. You have been a part of an extremely vital set of episodes in several of our lives and our business. I thank you very much.

Most outstanding talents or characteristics? She [Diane] is particularly friendly, outgoing, and out-reaching. She works well with others, is honest, trustworthy and principled. Chief liabilities or weaknesses? If self-searching is considered a weakness, she is prone to that, but perhaps it may be better described as humility.

While she attended St. Mary’s College to become a Paralegal, Diane lived with my wife and me in our home in Orinda, CA. It became readily apparent to us that Diane was bilingual in French and English. Her English grammar and pronunciation were excellent. I might add that Diane has an ideal personality to be an interpreter. She is naturally interested in people. She would be completely at home conversing in French or English in almost any field I can think of.

Dear Mr. To [Diane’s Manager], Thank you for allowing me to send this gift for Diane Goullard Parlante…One of our priests passed away and his family lives in…France. None of them speak English therefore, I was in need of a translator. I feel extremely blessed to have gotten Diane. Diane saw me through this trying time (many, many calls) and it is not over yet. She is fantastic and I can’t say enough good things about her nor can this small gift repay her for all she has done. It is very comforting to know that your company has people like Diane to help those of us who are in need of “Diane’s”. Again, thank you very much, and may God bless you.

I enjoyed the experience of working with you on an English to French-Canadian translation and voiceover project. I get value for my money. I trust your style, your work, you follow my instructions. You demonstrate patience and courtesy. I would use your services again.

Outstanding interpreter providing over-the-phone English-based interpretation for a variety of clients in the fields of banking, business, computer, finance, health, insurance, law, literature, telecommunications, etc. Diane Goullard Parlante frequently receives special recognition from clients. Extremely reliable and professional. High quality and accurate performance in handling stressful situations, difficult calls, lengthy and involved technical terminology. Very adaptable. 1990. Most outstanding talents or characteristics? I have observed Diane’s performance and have found her to be responsible, dedicated & professional. Chief liabilities or weaknesses? Diane is very curious: she often scours over journals & newspapers and shares interesting articles with colleagues. She’s open to learning and takes every opportunity for additional training.

You interpreted [French and English] for individuals in a variety of circumstances, sharing their joys and sorrows, and participating in the common as well as extraordinary occurrences of other people’s lives. You provided courteous, professional service, often exceeding our clients’ expectations. I extend to you my heartfelt thanks and appreciation for your willingness to interpret for Language Line Services.