Quelques références sur les services de Diane Goullard…

Dear Mr. To [Diane’s Manager], Thank you for allowing me to send this gift for Diane Goullard Parlante…One of our priests passed away and his family lives in…France. None of them speak English therefore, I was in need of a translator. I feel extremely blessed to have gotten Diane. Diane saw me through this trying time (many, many calls) and it is not over yet. She is fantastic and I can’t say enough good things about her nor can this small gift repay her for all she has done. It is very comforting to know that your company has people like Diane to help those of us who are in need of “Diane’s”. Again, thank you very much, and may God bless you.

Not only have I found Diane to be completely fluent in French (both with regard to translating documents and also speaking to various French witnesses), but I hasten to emphasize that I have also found her to be most responsible, intelligent and hard working…during various depositions, Diane has been the individual who has often helped the French nationals and the certified interpreters better express themselves in either English or French.

I enjoyed the experience of working with you; I and others were satisfied by your services; I get value for the money and/or your prices are within my budget; I trust your style, your work, you follow my instructions; you demonstrate patience and courtesy. I would use your services again. You can use my name as a referral.

Most outstanding talents or characteristics? Intelligence & wisdom, integrity & ethics, responsible & accountable, entrepreneurial oriented, excellent business & people skills. Chief liabilities or weaknesses? Will focus like a laser beam until the project is complete. Needs to relax more.

I include Diane Goullard (formerly Hanson) among the best half dozen legal assistants I have ever seen. She has all the basic skills, but she also possesses several additional positive characteristics that are rare. First, she has initiative. Second, she thinks about and implements ways to make a case more manageable, so that unnecessary costs are avoided. Third, she is extremely careful and detail oriented. Fourth, Diane has energy and is willing to devote it to get the job done. Fifth, Diane is fluent in French. This language ability has been crucial to me. In essence, I find Diane to be that rare breed of legal assistant: A true professional, someone who does not do only what she is told, but who wants to be involved and who wants to be challenged.

Most outstanding talents or characteristics? She [Diane] is particularly friendly, outgoing, and out-reaching. She works well with others, is honest, trustworthy and principled. Chief liabilities or weaknesses? If self-searching is considered a weakness, she is prone to that, but perhaps it may be better described as humility.

Dear ‘Dee-Ann’: You have been a blessing in a very difficult, most complicated and confidential situation. You are the epitome of an interpreter as opposed to a translator. You express feeling, understanding and diplomacy–rather than just words. You have been a part of an extremely vital set of episodes in several of our lives and our business. I thank you very much.

[…] For three days, practically non-stop, Diane Goullard performed her task with ease, professionalism, a sense of humor when needed and a willingness to provide the very best of services. After the second day of interviews, one of the French officers took me aside and commented how impressed he was with the work provided by Mrs. Goullard. After the third day, the interviews were ended and Mrs. Goullard’s services were no longer needed. Judge Z. congratulated Mrs. Goullard on her excellent work and expressed his gratitude for her having facilitated an already difficult task of melding two very different judicial procedures, i.e., French and American. I believe Mrs. Goullard made an outstanding contribution to this difficult investigation and it is my recommendation that she be considered on future occasions when translation or simultaneous translations are needed.

Diane is an extremely personable woman. She is very warm, has a great sense of humor and can at the same time command respect from her students. I have met few teachers who exude such a sense of enthusiasm for their subject and for life in general. Her students have learned excellent oral skills from her teaching and both took the fourth-year French Language Advanced Placement Examination. She also tutored other students from this private school who were having academic problems. Both the students and the parents have been very complimentary about her work as a tutor.