Some Clients’ testimonials about Diane’s services…

I include Diane Goullard (formerly Hanson) among the best half dozen legal assistants I have ever seen. She has all the basic skills, but she also possesses several additional positive characteristics that are rare. First, she has initiative. Second, she thinks about and implements ways to make a case more manageable, so that unnecessary costs are avoided. Third, she is extremely careful and detail oriented. Fourth, Diane has energy and is willing to devote it to get the job done. Fifth, Diane is fluent in French. This language ability has been crucial to me. In essence, I find Diane to be that rare breed of legal assistant: A true professional, someone who does not do only what she is told, but who wants to be involved and who wants to be challenged.

Excellent translation. Responded professionally & kindly to a 1/2 crazed (me) client, pressured by a deadline that had life impacting consequences! Thank you. Satisfactory rating by native speaker of the target language. The Consul General thought that translating the company names went a bit far but accepted all translated materials without other comment. Excellent responsiveness.

Diane is an extremely personable woman. She is very warm, has a great sense of humor and can at the same time command respect from her students. I have met few teachers who exude such a sense of enthusiasm for their subject and for life in general. Her students have learned excellent oral skills from her teaching and both took the fourth-year French Language Advanced Placement Examination. She also tutored other students from this private school who were having academic problems. Both the students and the parents have been very complimentary about her work as a tutor.

Two referrals led me to you, you were patient, courteous. I trusted your style, your work, you followed my instructions. I enjoyed the ”experience of working with you. I also liked your efficiency. I would use your services again if I needed to and would refer you too.

I just received word about the commendation you received from our client. This is my largest client, billing over a million dollars a year. It is professionals like you that keep our clients…coming and staying with Language Line. I want to express my appreciation and gratitude for the excellent job you do on a day to day basis. Thank you.

[…] Diane has distinguished herself as an excellent communicator, both in verbal and written format. […] Diane demonstrates a genuine intellectual curiosity that is often accompanied by her excitement for an idea, author, literary work, or new topic to be discovered and researched. She seeks truth in each and every area of her life, whether in learning, discussing, philosophy, or relating to people. Always, in her work and personal endeavors, Diane is enthusiastic, consistent and a pleasure to be around. She has incredible creative energies with attention to detail. I would highly recommend Diane for any position of work, leadership, education, or any other capacity in which she can spread her excitement and share her talents with others.

Dear ‘Dee-Ann’: You have been a blessing in a very difficult, most complicated and confidential situation. You are the epitome of an interpreter as opposed to a translator. You express feeling, understanding and diplomacy–rather than just words. You have been a part of an extremely vital set of episodes in several of our lives and our business. I thank you very much.

Dear Mr. To [Diane’s Manager], Thank you for allowing me to send this gift for Diane Goullard Parlante…One of our priests passed away and his family lives in…France. None of them speak English therefore, I was in need of a translator. I feel extremely blessed to have gotten Diane. Diane saw me through this trying time (many, many calls) and it is not over yet. She is fantastic and I can’t say enough good things about her nor can this small gift repay her for all she has done. It is very comforting to know that your company has people like Diane to help those of us who are in need of “Diane’s”. Again, thank you very much, and may God bless you.

Thank you so much for being kind and understanding. Your presence certainly helped Charles cope with a terrible situation. He is now back in his family, trying to forget a painful episode.

Thank you for your assistance in recommending Diane Goullard Parlante, a French interpreter, for our Federal Bankruptcy Court trial. We were impressed with her professionalism, and she was an asset to both parties and the Court. She did an excellent job during the course of our two-day trial, and if the need arises, we will be sure to ask for her assistance again.

Most outstanding talents or characteristics? Intelligence & wisdom, integrity & ethics, responsible & accountable, entrepreneurial oriented, excellent business & people skills. Chief liabilities or weaknesses? Will focus like a laser beam until the project is complete. Needs to relax more.

I enjoyed the experience of working with you on an English to French-Canadian translation and voiceover project. I get value for my money. I trust your style, your work, you follow my instructions. You demonstrate patience and courtesy. I would use your services again.