Some Clients’ testimonials about Diane’s services…

Not only have I found Diane to be completely fluent in French (both with regard to translating documents and also speaking to various French witnesses), but I hasten to emphasize that I have also found her to be most responsible, intelligent and hard working…during various depositions, Diane has been the individual who has often helped the French nationals and the certified interpreters better express themselves in either English or French.

[…] Diane has distinguished herself as an excellent communicator, both in verbal and written format. […] Diane demonstrates a genuine intellectual curiosity that is often accompanied by her excitement for an idea, author, literary work, or new topic to be discovered and researched. She seeks truth in each and every area of her life, whether in learning, discussing, philosophy, or relating to people. Always, in her work and personal endeavors, Diane is enthusiastic, consistent and a pleasure to be around. She has incredible creative energies with attention to detail. I would highly recommend Diane for any position of work, leadership, education, or any other capacity in which she can spread her excitement and share her talents with others.

Outstanding interpreter providing over-the-phone English-based interpretation for a variety of clients in the fields of banking, business, computer, finance, health, insurance, law, literature, telecommunications, etc. Diane Goullard Parlante frequently receives special recognition from clients. Extremely reliable and professional. High quality and accurate performance in handling stressful situations, difficult calls, lengthy and involved technical terminology. Very adaptable. 1990. Most outstanding talents or characteristics? I have observed Diane’s performance and have found her to be responsible, dedicated & professional. Chief liabilities or weaknesses? Diane is very curious: she often scours over journals & newspapers and shares interesting articles with colleagues. She’s open to learning and takes every opportunity for additional training.

Most outstanding talents or characteristics? Intelligence & wisdom, integrity & ethics, responsible & accountable, entrepreneurial oriented, excellent business & people skills. Chief liabilities or weaknesses? Will focus like a laser beam until the project is complete. Needs to relax more.

I enjoyed the experience of working with you; I and others were satisfied by your services; I get value for the money and/or your prices are within my budget; I trust your style, your work, you follow my instructions; you demonstrate patience and courtesy. I would use your services again. You can use my name as a referral.

I just received word about the commendation you received from our client. This is my largest client, billing over a million dollars a year. It is professionals like you that keep our clients…coming and staying with Language Line. I want to express my appreciation and gratitude for the excellent job you do on a day to day basis. Thank you.

am a bilingual attorney and I have been practicing law in California since 1984. Even though I have lived in the United States since childhood, French is my native language and I read it, speak it and understand it fluently. In September of 1993, French clients of mine came to San Diego to participate as a party in a binding arbitration proceeding. I needed the services of a professional interpreter to interpret during these complex and delicate proceedings. We requested the services of Diane Goullard who was able to assist us on very short notice. As one of the attorneys in this proceeding I had the opportunity to observe Diane Goullard interpret simultaneously for the parties. She interpreted for several days, 8 hours each day into this matter on very short notice and with no opportunity to prepare herself for the topics which were being discussed. Her style and demeanor were most professional. I was impressed with her abilities. I can attest to the accuracy and competence with which she interpreted throughout the entire proceeding. I would definitely use and feel very comfortable highly recommending Diane Goullard’s services on any occasion where simultaneous or consecutive interpretation is required.

Satisfactory rating by native speaker of the target language. It was for Micki’s work assignment in school. The teacher loved it. I told her I went to you for Micki when tutorial services at the school flared out. Satisfactory responsiveness to client. Satisfactory knowledge and excellent courtesy. This was a strange assignment for you, I know, but you did well with it, and we both learned something about cultural concepts – knights on horses.

I [a French and English interpreter] do want to thank you for your support [as a Paralegal] before and during the deposition. You have a difficult job and many different responsibilities. I really appreciated the few notes and comments on terminology you took the time to offer me. Some of your points were wonderfully subtle!

Two referrals led me to you, you were patient, courteous. I trusted your style, your work, you followed my instructions. I enjoyed the ”experience of working with you. I also liked your efficiency. I would use your services again if I needed to and would refer you too.

Dear ‘Dee-Ann’: You have been a blessing in a very difficult, most complicated and confidential situation. You are the epitome of an interpreter as opposed to a translator. You express feeling, understanding and diplomacy–rather than just words. You have been a part of an extremely vital set of episodes in several of our lives and our business. I thank you very much.

Dear Mr. To [Diane’s Manager], Thank you for allowing me to send this gift for Diane Goullard Parlante…One of our priests passed away and his family lives in…France. None of them speak English therefore, I was in need of a translator. I feel extremely blessed to have gotten Diane. Diane saw me through this trying time (many, many calls) and it is not over yet. She is fantastic and I can’t say enough good things about her nor can this small gift repay her for all she has done. It is very comforting to know that your company has people like Diane to help those of us who are in need of “Diane’s”. Again, thank you very much, and may God bless you.

We had the opportunity to work with Diane Goullard Parlante, an experienced French translator, in Scottsdale Arizona this year. Diane worked directly with us on the worldwide launch of the Lamborghini Superleggera for 100 media and 200 dealer personnel. Diane’s task was simultaneous translation for the French audience group over a period of 5 days. Lamborghini found Diane to be highly professional, accurate and able to work at speed. We would have no hesitation in recommending her for French translation services.

We enjoyed the experience of working with you, were satisfied with your services, got value for the money, trusted your style, work, you followed our instructions, you demonstrated patience and courtesy, and you were flexible, accommodating our needs and schedule. It was a pleasure to work with you.

Thank you for your assistance in recommending Diane Goullard Parlante, a French interpreter, for our Federal Bankruptcy Court trial. We were impressed with her professionalism, and she was an asset to both parties and the Court. She did an excellent job during the course of our two-day trial, and if the need arises, we will be sure to ask for her assistance again.

You interpreted [French and English] for individuals in a variety of circumstances, sharing their joys and sorrows, and participating in the common as well as extraordinary occurrences of other people’s lives. You provided courteous, professional service, often exceeding our clients’ expectations. I extend to you my heartfelt thanks and appreciation for your willingness to interpret for Language Line Services.