Some Clients’ testimonials about Diane’s services…

I [a French and English interpreter] do want to thank you for your support [as a Paralegal] before and during the deposition. You have a difficult job and many different responsibilities. I really appreciated the few notes and comments on terminology you took the time to offer me. Some of your points were wonderfully subtle!

am a bilingual attorney and I have been practicing law in California since 1984. Even though I have lived in the United States since childhood, French is my native language and I read it, speak it and understand it fluently. In September of 1993, French clients of mine came to San Diego to participate as a party in a binding arbitration proceeding. I needed the services of a professional interpreter to interpret during these complex and delicate proceedings. We requested the services of Diane Goullard who was able to assist us on very short notice. As one of the attorneys in this proceeding I had the opportunity to observe Diane Goullard interpret simultaneously for the parties. She interpreted for several days, 8 hours each day into this matter on very short notice and with no opportunity to prepare herself for the topics which were being discussed. Her style and demeanor were most professional. I was impressed with her abilities. I can attest to the accuracy and competence with which she interpreted throughout the entire proceeding. I would definitely use and feel very comfortable highly recommending Diane Goullard’s services on any occasion where simultaneous or consecutive interpretation is required.

We had the opportunity to work with Diane Goullard Parlante, an experienced French translator, in Scottsdale Arizona this year. Diane worked directly with us on the worldwide launch of the Lamborghini Superleggera for 100 media and 200 dealer personnel. Diane’s task was simultaneous translation for the French audience group over a period of 5 days. Lamborghini found Diane to be highly professional, accurate and able to work at speed. We would have no hesitation in recommending her for French translation services.

I enjoyed the experience of working with you, I trust your style, you follow my instructions, you demonstrate patience, courtesy and promptness. I and others were satisfied by your service. I would use your services again and will refer you if the occasion arises.

Thank you so much for being kind and understanding. Your presence certainly helped Charles cope with a terrible situation. He is now back in his family, trying to forget a painful episode.

You interpreted [French and English] for individuals in a variety of circumstances, sharing their joys and sorrows, and participating in the common as well as extraordinary occurrences of other people’s lives. You provided courteous, professional service, often exceeding our clients’ expectations. I extend to you my heartfelt thanks and appreciation for your willingness to interpret for Language Line Services.

Most outstanding talents or characteristics? She [Diane] is particularly friendly, outgoing, and out-reaching. She works well with others, is honest, trustworthy and principled. Chief liabilities or weaknesses? If self-searching is considered a weakness, she is prone to that, but perhaps it may be better described as humility.

Dear Mr. To [Diane’s Manager], Thank you for allowing me to send this gift for Diane Goullard Parlante…One of our priests passed away and his family lives in…France. None of them speak English therefore, I was in need of a translator. I feel extremely blessed to have gotten Diane. Diane saw me through this trying time (many, many calls) and it is not over yet. She is fantastic and I can’t say enough good things about her nor can this small gift repay her for all she has done. It is very comforting to know that your company has people like Diane to help those of us who are in need of “Diane’s”. Again, thank you very much, and may God bless you.

Excellent translation. Responded professionally & kindly to a 1/2 crazed (me) client, pressured by a deadline that had life impacting consequences! Thank you. Satisfactory rating by native speaker of the target language. The Consul General thought that translating the company names went a bit far but accepted all translated materials without other comment. Excellent responsiveness.

[…] For three days, practically non-stop, Diane Goullard performed her task with ease, professionalism, a sense of humor when needed and a willingness to provide the very best of services. After the second day of interviews, one of the French officers took me aside and commented how impressed he was with the work provided by Mrs. Goullard. After the third day, the interviews were ended and Mrs. Goullard’s services were no longer needed. Judge Z. congratulated Mrs. Goullard on her excellent work and expressed his gratitude for her having facilitated an already difficult task of melding two very different judicial procedures, i.e., French and American. I believe Mrs. Goullard made an outstanding contribution to this difficult investigation and it is my recommendation that she be considered on future occasions when translation or simultaneous translations are needed.

I enjoyed the experience of working with you on an English to French-Canadian translation and voiceover project. I get value for my money. I trust your style, your work, you follow my instructions. You demonstrate patience and courtesy. I would use your services again.

I include Diane Goullard (formerly Hanson) among the best half dozen legal assistants I have ever seen. She has all the basic skills, but she also possesses several additional positive characteristics that are rare. First, she has initiative. Second, she thinks about and implements ways to make a case more manageable, so that unnecessary costs are avoided. Third, she is extremely careful and detail oriented. Fourth, Diane has energy and is willing to devote it to get the job done. Fifth, Diane is fluent in French. This language ability has been crucial to me. In essence, I find Diane to be that rare breed of legal assistant: A true professional, someone who does not do only what she is told, but who wants to be involved and who wants to be challenged.

Thank you for your assistance in recommending Diane Goullard Parlante, a French interpreter, for our Federal Bankruptcy Court trial. We were impressed with her professionalism, and she was an asset to both parties and the Court. She did an excellent job during the course of our two-day trial, and if the need arises, we will be sure to ask for her assistance again.