Some Clients’ testimonials about Diane’s services…

I enjoyed the experience of working with you; I and others were satisfied by your services; I get value for the money and/or your prices are within my budget; I trust your style, your work, you follow my instructions; you demonstrate patience and courtesy. I would use your services again. You can use my name as a referral.

I [a French and English interpreter] do want to thank you for your support [as a Paralegal] before and during the deposition. You have a difficult job and many different responsibilities. I really appreciated the few notes and comments on terminology you took the time to offer me. Some of your points were wonderfully subtle!

[…] For three days, practically non-stop, Diane Goullard performed her task with ease, professionalism, a sense of humor when needed and a willingness to provide the very best of services. After the second day of interviews, one of the French officers took me aside and commented how impressed he was with the work provided by Mrs. Goullard. After the third day, the interviews were ended and Mrs. Goullard’s services were no longer needed. Judge Z. congratulated Mrs. Goullard on her excellent work and expressed his gratitude for her having facilitated an already difficult task of melding two very different judicial procedures, i.e., French and American. I believe Mrs. Goullard made an outstanding contribution to this difficult investigation and it is my recommendation that she be considered on future occasions when translation or simultaneous translations are needed.

[…] Diane has distinguished herself as an excellent communicator, both in verbal and written format. […] Diane demonstrates a genuine intellectual curiosity that is often accompanied by her excitement for an idea, author, literary work, or new topic to be discovered and researched. She seeks truth in each and every area of her life, whether in learning, discussing, philosophy, or relating to people. Always, in her work and personal endeavors, Diane is enthusiastic, consistent and a pleasure to be around. She has incredible creative energies with attention to detail. I would highly recommend Diane for any position of work, leadership, education, or any other capacity in which she can spread her excitement and share her talents with others.

Dear Mr. To [Diane’s Manager], Thank you for allowing me to send this gift for Diane Goullard Parlante…One of our priests passed away and his family lives in…France. None of them speak English therefore, I was in need of a translator. I feel extremely blessed to have gotten Diane. Diane saw me through this trying time (many, many calls) and it is not over yet. She is fantastic and I can’t say enough good things about her nor can this small gift repay her for all she has done. It is very comforting to know that your company has people like Diane to help those of us who are in need of “Diane’s”. Again, thank you very much, and may God bless you.

I just received word about the commendation you received from our client. This is my largest client, billing over a million dollars a year. It is professionals like you that keep our clients…coming and staying with Language Line. I want to express my appreciation and gratitude for the excellent job you do on a day to day basis. Thank you.

Not only have I found Diane to be completely fluent in French (both with regard to translating documents and also speaking to various French witnesses), but I hasten to emphasize that I have also found her to be most responsible, intelligent and hard working…during various depositions, Diane has been the individual who has often helped the French nationals and the certified interpreters better express themselves in either English or French.

While she attended St. Mary’s College to become a Paralegal, Diane lived with my wife and me in our home in Orinda, CA. It became readily apparent to us that Diane was bilingual in French and English. Her English grammar and pronunciation were excellent. I might add that Diane has an ideal personality to be an interpreter. She is naturally interested in people. She would be completely at home conversing in French or English in almost any field I can think of.

Outstanding interpreter providing over-the-phone English-based interpretation for a variety of clients in the fields of banking, business, computer, finance, health, insurance, law, literature, telecommunications, etc. Diane Goullard Parlante frequently receives special recognition from clients. Extremely reliable and professional. High quality and accurate performance in handling stressful situations, difficult calls, lengthy and involved technical terminology. Very adaptable. 1990. Most outstanding talents or characteristics? I have observed Diane’s performance and have found her to be responsible, dedicated & professional. Chief liabilities or weaknesses? Diane is very curious: she often scours over journals & newspapers and shares interesting articles with colleagues. She’s open to learning and takes every opportunity for additional training.

Satisfactory rating by native speaker of the target language. It was for Micki’s work assignment in school. The teacher loved it. I told her I went to you for Micki when tutorial services at the school flared out. Satisfactory responsiveness to client. Satisfactory knowledge and excellent courtesy. This was a strange assignment for you, I know, but you did well with it, and we both learned something about cultural concepts – knights on horses.

Diane is an extremely personable woman. She is very warm, has a great sense of humor and can at the same time command respect from her students. I have met few teachers who exude such a sense of enthusiasm for their subject and for life in general. Her students have learned excellent oral skills from her teaching and both took the fourth-year French Language Advanced Placement Examination. She also tutored other students from this private school who were having academic problems. Both the students and the parents have been very complimentary about her work as a tutor.

Thank you for your assistance in recommending Diane Goullard Parlante, a French interpreter, for our Federal Bankruptcy Court trial. We were impressed with her professionalism, and she was an asset to both parties and the Court. She did an excellent job during the course of our two-day trial, and if the need arises, we will be sure to ask for her assistance again.